Terms and conditions

Terms and Conditions

INGCOS APPS SRL, as the author / owner / administrator of the website Joaka App and the mobile application Joaka reserves the right to change and update at any time the content of this website, as well as the GDPR Policy and the Terms and Conditions. the conditions of use, without any prior notice. Due to this, please visit this section periodically to check the terms and conditions that you have agreed to abide by.

By installing and registering in the application, the User declares that he has read and accepts the Terms and Conditions. If the User does not accept the terms and conditions or cannot validly express his consent, the use of the application is not permitted. By accepting these terms and conditions, the User declares and guarantees that he is at least 18 years old and fully capable of exercising.

Defining terms

“Joaka” or “Application” means the service offered by INGCOS APPS SRL for intermediation between customers and users and providing access to the online booking platform through a mobile application, available on Google Play or App Store under the same name.

“Users” means individuals who have registered with the Joaka Digital Platform to book sports ground rental services.

“Customers” means the natural or legal persons who have registered within the Joaka Digital Platform and offers for rent by users within the legal provisions of their goods consisting of sports and leisure grounds, sports facilities and sports equipment.

“Company” means INGCOS APPS SRL, a legal entity established and operating in accordance with Romanian law, headquartered in Constanta, Poporului Street 36, room 4, floor 1, Constanta county, registered at the Trade Register under no. J13 / 3570/2018, Unique Registration Code 40272365.

Services Offered

The company offers through the Joaka application access to a database of fields and gyms so that they can be rented through it. Users have the opportunity to see and select their sport, date and time interval in which they want to rent the space or service offered by the Client. At the same time, it can select the payment method, card or cash, each with the following operating processes.

The request submitted by the User must be firm and correct. Thus, we reserve the right to penalize the User or the Client in case the reservation requests are not respected.

Joaka and the Company cannot be held liable for non-compliance with the Customer’s obligations, although they support the solution of the problems encountered. In case of non-compliance with the terms by the Client, the User can address Joaka by direct contact at the addresses available on the website and through the chat application tawk.to available on the Site.

By choosing the payment method with the card, the card will be registered through the payment method used by Joaka, implemented in the application through the help of an accredited financial partner, the card data being stored in a certified and encrypted server of the financial partner. The tax invoice is instantly communicated to the User via the e-mail address through which he registered in Joaka and available from the application.

By choosing the cash payment method, the User chooses to pay for the services contracted through the Joaka application on the spot, paying directly to the Customer the money for the service provided. In this case, the tax invoice will be issued by the Customer, and the Company is not responsible for issuing invoices for this payment method.

Rights and obligations of the parties

The user uses the Site and the Joaka Application at his own risk, INGCOS APPS SRL being free of any liability for any direct or indirect damages caused by using or accessing / visiting the Site and the Application or as a result of using the information on the Site or Application. INGCOS APPS SRL is not responsible for errors or omissions that may occur in the drafting or presentation of materials on the Site or Application. INGCOS APPS SRL does not grant any guarantee for the content and use of this Site or the Application.

If you use the Site or Application, you are responsible for ensuring the confidentiality of your login account data, such as your username and password, and you agree to assume full responsibility for the activities / actions performed on the Site or Application with your account and your password. If you suspect that the confidentiality of this login has been compromised, please change your account information through the App or request a password reset by sending a message via the support chat on the website.

Carrying out unauthorized operations on this Site or the Application and attempting to carry them out, including but not limited to: misuse, fraudulent use, unauthorized access, modification, copying of information for marketing purposes, blocking access, etc., they will be punished according to the law.

Users of the Site or Application may, and are encouraged to submit comments, notes, suggestions, ideas or comments regarding the content and structure of the Site or Application, respectively may ask questions as long as their content is not illegal, obscene , threatening, defamatory, affecting privacy, intellectual property rights, Joaka or third parties, and not containing viruses, running political / electoral campaigns, commercial solicitations, chain letters, mass emails or any another form of spam. You cannot use a fake email address or impersonate another person or entity.Joaka reserves the right, but not the obligation, to remove or edit such transmitted information.

By submitting such information, unless otherwise specified, you grant Joaka and its partners / affiliates the free, non-exclusive, perpetual, irrevocable and sublicensable right to use, reproduce, modify, adapt, publish, translate, derive, distribute or display on any medium in the world. You grant Joaka and its partners / affiliates the right to use the name you have submitted in conjunction with the information, if they so decide. You represent and warrant that you own or control all rights with respect to the information provided, that it is correct and that its use does not conflict with the Terms and Conditions of Use, that it will not cause harm to any third party and that you will indemnify Joaka or its partners / affiliates for all requests resulting from the information thus transmitted.

The entire content of the Application and the Site, including, but not limited to texts, images, graphics, computer programs, as well as any other data and applications, are the property of INGCOS APPS SRL and / or its partners, being protected according to Law no. 8/1996 on copyright and rights related to subsequent amendments, as well as all other laws, including but not limited to applicable laws on intellectual and industrial property rights.

The User and the Client are prohibited from using the Application to upload, save, transfer or distribute materials that are illegal, that pose a risk to minors, that denigrate others and / or that insult or are otherwise illegal. This includes illegal distribution of content that violates data protection law, intellectual property law, industrial patent law, ancillary copyright law, personality rights and / or other rights of a third party.

The User and the Client of the Application are solely responsible for the content transmitted by them, as well as for the use of the Application. The company cannot be held responsible for the materials uploaded by the User or the Customer.

Joaka cannot guarantee Customer or User continuous and uninterrupted availability to the Application. However, Joaka strives to ensure that availability is as high as possible and to fix outages as soon as possible. Also, Joaka does not guarantee that the use of the Application will in all cases lead to the conclusion of a rental agreement between the Customer and the User.

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